1. Information We Collect
1.1 Personal Information:We may collect personal information from you when you interact with us through our website, email, telephone, or in person. This may include:
- Full name
- Contact information (email address, telephone number, postal address)
- Property preferences and requirements
- Financial information (if applicable for property transactions)
- Any additional information you voluntarily provide to us
When you visit our website, we automatically collect certain information about your device and browsing activities using cookies and similar technologies. This data may include:
- IP address
- Device information (e.g., browser type, operating system)
- Website usage data (e.g., pages visited, time spent on the website)
- Use of Personal Information
2. Property Services
We use the personal information we collect to provide you with our estate agency services, including:- Identifying suitable properties based on your preferences
- Arranging property viewings
- Assisting with property purchases, sales, rentals, or other related services
- Facilitating communication between you and relevant third parties (e.g., property owners, legal representatives)
We may use your contact information to communicate with you regarding property updates, promotions, newsletters, or other relevant information about our services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
2.3 Legal Obligations:
In certain circumstances, we may be required by law to process and retain your personal information. This includes complying with legal obligations, resolving disputes, and enforcing our agreements.
3. Sharing Personal Information
3.1 Third-Party Service Providers:We may engage third-party service providers to assist us in delivering our services effectively. These providers may have access to your personal information but are only authorized to use it for the specific purposes outlined in our agreement with them.
3.2 Legal Compliance:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your personal information is no longer needed, we will securely dispose of it in accordance with our data retention policies.6. Your Rights
6.1 Access and Correction:You have the right to access and update your personal information held by Hayes Homes. If you believe that any of the information we hold is inaccurate or incomplete, please contact us to request corrections.
6.2 Opt-Out:
You have the right to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions in our emails or by contacting us directly.
6.3 Data Subject Requests:
If you have any questions, concerns, or requests regarding the processing of your personal information, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable data protection laws.
'Moneycorp' is the trading name of TTT Moneycorp Limited, whose Spanish branch is registered with the Bank of Spain under number 6875, and in the Málaga Companies Registry volume 5461, book 4638, sheet 7, page MA-131271, 1st registration number, whose registered address is Centro Comercial Cala Sol, Unit 10B, La Cala de Mijas 29649, Málaga, and whose Company Tax Number is W8266051E.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
